Corporate Responsibility

Training

We help our suppliers resolve issues identified during the monitoring process, which encourages them to develop the awareness, systems and skills to deal directly with corporate responsibility issues.

However, we recognize the limitations of monitoring and realize that lasting improvements will be achieved only if suppliers have the capability to manage worker rights and environmental impacts themselves. That is why we hold training sessions and question and answer sessions that help suppliers understand our expectations and standards.

In 2010, we held four on-site training sessions in Beijing China, Tianjin China, Taiwan and Korea. The training went beyond raising awareness of our supplier code to provide guidance on how suppliers can establish internal CR and monitoring programs for their own supply chains. Representatives from more than 130 supplier companies attended and actively participated in the training session as well as the Q&A sessions with group discussion.

To reach a greater number of suppliers, we have developed an online training program that replicates the classroom sessions. Since its launch on 2 April 2010, representatives from 44 supplier companies have taken the training.

Through our membership of the Global eSustainability Initiative we developed new training, including a course to raise awareness of the importance of ethical purchasing among procurement professionals and a module aimed at factory managers.