Health, Safety and Wellness

We operate a rigorous management system to keep our employees safe and implement programs to help them stay fit and well. A healthy and safe workplace is a key part of maintaining employee satisfaction and productivity.

Health and wellness programs

We provide private healthcare insurance for employees in more than 37 countries. We also have a U.S. high-deductible health plan with a health savings account, which offers low premiums and a tax-free way to build savings for future medical expenses.

Our wellness incentive program in the U.S., the LIVESMART Challenge, allows employees to accumulate points when they use preventive healthcare services and participate in wellness programs such as weight loss and smoking cessation. Employees can earn up to $200 after completing certain requirements in the areas of self-care, nutrition, weight management, exercise, stress management and other health conditions.

We encourage employees to stay fit and have onsite fitness centers in India, Israel and the U.S. For our U.S. employees, we also provide reimbursement for external fitness center memberships up to a value of $240.

We encourage health and wellness through programs that vary by location, such as on-site medical clinics, free medical checkups, wellness seminars, health coaching and recreational sports leagues. We provide healthy food choices and display nutritional information in our cafeterias.

In the U.S., travel immunization is available at many of our sites. Motorola Assist, a business-travel assistance program, offers resources to help protect the health and safety of the company's U.S. citizens travelling abroad.

Safety programs

We developed our safety programs to eliminate potential safety hazards before injuries and illnesses occur.

We identify risks to our employees through our hazard identification and inspection program, and we systematically track non-conformances to ensure that we take corrective action and eliminate root causes.

We conduct awareness programs and training so employees can effectively deal with safety risks they may encounter at work. We use online electronic newsletters, our internal TV network and employee awareness events to promote safe and healthy working. All of our employees have the authority and obligation to stop work if they view their work conditions or acts as unsafe.

Certification programs

All of our manufacturing sites and larger facilities are certified to the international environmental management standard ISO 14001 and the international health and safety standard OHSAS 18001.

For more than a decade, two of our sites have maintained the highest U.S. OSHA honor: the Voluntary Protection Program (VPP) Safety Through Accountability and Recognition (STAR) award:

• Arlington Heights, Illinois, U.S.
• Schaumburg, Illinois, U.S.

In 2010, OSHA and government representatives audited our Schaumburg, Illinois site. As a result, it was re-certified with the VPP Star award. The auditors highlighted several areas which indicated excellent health and safety management:

• A strong Environmental, Health and Safety (EHS) presence and good interaction between the EHS team and the manufacturing senior management team
• Our entire manufacturing process had undergone a Lean Transformation without stopping production and while maintaining excellent health and safety performance
• We consider employee input before making changes to improve ergonomics or safety and when purchasing new equipment
• We maintain high standards of cleanliness and good housekeeping practices in our manufacturing areas
• We have a strong process for identifying and resolving health and safety issues.

In 2010, our Reynosa, Mexico, facility qualified for the Safe Industries certification that is awarded after meeting the high safety and health standards defined by the Mexico Secretariat of Labor. This certification mirrors the U.S. OSHA VPP program.

Ergonomics

We recognize that ergonomic factors are one of the leading causes of workplace injuries. To help reduce ergonomic injuries, we:

• Maintain an ergonomic website which hosts a variety of self-help tools, training materials and other resources providing employees with answers to their ergonomic needs
• Utilize an ergonomic tracking database documenting issues from initiation through resolution
• Offer personal ergonomic assessments by health and safety professionals
• Provide standardized state-of-the-art ergonomic furniture and accessories

Crisis preparedness

Crisis plans ensure that we can respond quickly and effectively to emergencies such as terrorist attack, disease outbreak or natural disaster. Our crisis teams test these plans each year to improve coordination, make sure employees are prepared and to discover potential trouble spots before an emergency happens. Our business continuity teams work to ensure any business interruption is kept to a minimum and that we continue to meet our customers’ needs. Each of our critical operations has conducted a business impact analysis and developed recovery strategies.

Performance and goals